Goetsch, David L
Introduction to total quality management for production, processing and services / - 2nd ed. - London: Prentice Hall 1997. - xii, 660 p.
013262155X
Quality control
658.4013 / G599
Introduction to total quality management for production, processing and services / - 2nd ed. - London: Prentice Hall 1997. - xii, 660 p.
013262155X
Quality control
658.4013 / G599