"Part I: An Overview of Logistics 1. An Overview of Logistics 2. Logistics and Information Technology 3. Strategic and Financial Logistics 4. Organizational and Managerial Issues in Logistics Part II: Supply Chain Management 5. The Supply Chain Management Concept 6. Procurement Part III: Elements of Logistics Systems 7. Demand Management, Ordered Management, and Customer Service 8. Inventory Management 9. Facility Location 10. Warehousing Management 11. Packaging and Materials Handling 12. Transportation 13. Transportation Management 14. International Logistics "

Numerous relevant, real-world examples spark and hold student interest. The humorous side of logistics and supply chain management is exemplified in the authors' conversational writing style. NEW! The end-of-chapter cases such as The Adelaide Dairy Company, Fresh Produce Cross-docking Facility, All-Indian Logistics Services and others help students learn the concepts through business situations that include national and international challenges. Fresh insights and perspectives provided by reviewers, adopters, and others—coupled with the expertise of new coauthor A. Michael Knemeyer—keeps the text fresh and up-to-date. "