Goetsch, David L <br/><br/>
Introduction to total quality management for production, processing and services / 

 - 2nd ed. 
 - London:   Prentice Hall  1997. 
 - xii, 660 p. 
<br/><br/><label>ISBN: </label>013262155X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control
<br/><br/><label>Dewey Class. No.: </label>658.4013  / G599