00625 a2200205 4500 161 161 220922b ||||| |||| 00| 0 eng d 9781259026812 eng 658.8 Z48 Zeithaml, Valarie A. Services marketing: integrating customer focus across the firm / 6th ed. Chennai: McGraw Hill Education (India) Pvt. Ltd., 2017. xxxii, 711 p. Marketing 5227 Bitner, Mary Jo. 5228 Gremler, Dwayne D. 5229 Pandit, A. ddc BK 0 0 ddc 0 658_800000000000000_Z48 0 794 CL CL 2018-04-23 Apex Book Services 651.00 658.8 Z48 13012 2019-09-16 775.00 BK 0 0 ddc 0 658_800000000000000_Z48 0 795 CL CL 2018-04-23 Apex Book Services 651.00 658.8 Z48 13013 2019-09-16 775.00 BK 0 0 ddc 0 658_800000000000000_Z48 0 796 CL CL 2018-04-23 Apex Book Services 651.00 658.8 Z48 13014 2019-09-16 775.00 BK 0 0 ddc 0 658_800000000000000_Z48 0 797 CL CL 2018-04-23 Apex Book Services 651.00 658.8 Z48 13015 2019-09-16 775.00 BK