Sutherland, Valerie & Cooper, Cary  <br/><br/>
30 minutes - to deal with difficult people 

 - New Delhi  Kogan Page India   2003 
 - 63 p. 
<br/><br/><label>ISBN: </label>9788175542143 
<br/><br/><label>Dewey Class. No.: </label>658.3145  / S9661