00361nam a2200121Ia 4500008004100000020001800041082001800059100001600077245007700093250000900170260004500179300001500224230413s9999||||xx |||||||||||||| ||und||  a9788172244804  a658.45bS4251  aScott, Bill 4aThe skills of communicating: a practical guide for effective management   a9th   aAhmedabadbJaico Publishing House c2008  axi, 198 p.