Heizer, Jay Render, Barry Munson, Chuck Sachan, Amit Noida Pearson india education services 2022 12th ed. eng xxx, 724 p. The book presents a broad introduction to the field of operations in a realistic and practical manner, while offering the largest and most diverse collection of issues on the market. This edition employs a strategic framework that identifies and illustrates facilities, inventory, transportation, and information as the key factors of operations management-to help readers better understand concepts important to today's operations management professionals. Students and practitioners will be able to relate the operations management theories discussed in the book to their actual practice in the Indian companies. Part one Introduction to Operations Management Chapter 1 Operations and Productivity Chapter 2 Operations Strategy in a Global Environment Chapter 3 Project Management Chapter 4 Forecasting Part two Designing Operations Chapter 5 Design of Goods and Services Supplement 5 sustainability in the supply Chain Chapter 6 Managing Quality Supplement 6 statistical process Control Chapter 7 Process Strategy Supplement 7 Capacity and Constraint management Chapter 8 Location Strategies Chapter 9 Layout Strategies Chapter 10 Human Resources, Job Design, and Work Measurement Part three Managing Operations Chapter 11 Supply Chain Management Supplement 11 supply Chain management analytics Chapter 12 Inventory Management Chapter 13 Aggregate Planning and S&OP Chapter 14 Material Requirements Planning (MRP) and ERP Chapter 15 Short-Term Scheduling Chapter 16 Lean Operations Chapter 17 Maintenance and Reliability Production management 658.5 H4738 9789332586703 230622