@book{27497,
	author = {Gardiner, David,},
	title = {Operations management for business excellence :},
	publisher = {Routledge,},
	year = {2020.},
	address = {Abingdon, Oxon ;},
	edition = {Fourth edition.},
	url = {https://www.taylorfrancis.com/books/9780367135997}
}