000 00317nam a2200109Ia 4500
008 210107s9999 xx 000 0 und d
100 _aBrinkman, Rick
245 0 _aDealing with difficult people: 24 lessons for bringing out the best in everyone
260 _aNew Delhi
_bTata McGraw-Hill
300 _a48
942 _cBK
999 _c11147
_d11147