000 00493nam a22001697a 4500
999 _c1603
_d1603
008 200127b ||||| |||| 00| 0 eng d
020 _a013262155X
041 0 _aeng
082 0 0 _a658.4013
_bG599
100 _91239
_aGoetsch, David L
245 1 0 _aIntroduction to total quality management for production, processing and services /
_cby David L. Goetsch
250 _a2nd ed.
260 _aLondon:
_bPrentice Hall
_c1997.
300 _axii, 660 p.
650 0 _aQuality control
942 _cBK