| 000 | 00417nam a22001457a 4500 | ||
|---|---|---|---|
| 999 |
_c2193 _d2193 |
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| 008 | 200217b ||||| |||| 00| 0 eng d | ||
| 020 | _a9788181479914 | ||
| 100 |
_91778 _aOakland, John S. |
||
| 245 | 1 | 0 |
_aTotal quality management: text with cases / _cby John S. Oakland |
| 250 | _a3rd ed. | ||
| 260 |
_aOxford _bButterworth-Heinnemann _c2003 |
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| 300 | _ax,483p. | ||
| 650 | 0 | _aTotal quality management | |
| 942 | _cBK | ||