000 00292nam a2200121Ia 4500
008 201224s9999 xx 000 0 und d
100 _aLock, Dennis
245 0 _aEncyclopaedia of Management: Quality Management
260 _aBombay
_bJaico
300 _a643
490 _vVol.1.
942 _cBK
999 _c8933
_d8933