000 00306nam a2200109Ia 4500
008 201231s9999 xx 000 0 und d
100 _aChang,Richard Y.
245 0 _aContinuous improvement tools: a practical guide to achieve quality results
260 _aLondon
_bKogan Page
490 _vVol.1
942 _cBK
999 _c9299
_d9299