000 00313nam a2200097Ia 4500
008 201231s9999 xx 000 0 und d
100 _aChang, Richard Y.
245 0 _aProcess reengineering in action - Practical guide :A practical guide to achieving breakthrough results
260 _aNew delhi
_bWheeler
942 _cBK
999 _c9752
_d9752