Zeithaml, Valarie A.
Services marketing: integrating customer focus across the firm / - 6th ed. - Chennai: McGraw Hill Education (India) Pvt. Ltd., 2017. - xxxii, 711 p.
9781259026812
Marketing
658.8 / Z48
Services marketing: integrating customer focus across the firm / - 6th ed. - Chennai: McGraw Hill Education (India) Pvt. Ltd., 2017. - xxxii, 711 p.
9781259026812
Marketing
658.8 / Z48